Delivery Information

1. Order Processing Time

After an order has been confirmed, products are prepared carefully before dispatch.

• Orders are normally prepared within 1–3 business days.
• Preparation time includes product checking, packaging and dispatch arrangements.
• Orders placed during weekends or public holidays will begin processing on the next business day.

2. Delivery Time

Delivery time begins after the order has been dispatched.

• Standard delivery usually arrives within 3–5 business days after dispatch.
• Delivery times may vary depending on location, courier schedules and external circumstances.
• Customers will receive relevant delivery information after dispatch where applicable.

3. Delivery Address Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

• Please check your name, address and contact details before submitting an order.
• Changes to delivery information should be requested as soon as possible after ordering.
• Once an order has entered the dispatch process, address changes may not always be possible.

4. Order Tracking and Updates

Where tracking information is available, relevant delivery details will be provided after dispatch.

Customers can contact our support team if they require assistance regarding delivery progress or order information.

5. Delayed Deliveries

Although we aim to provide reliable delivery arrangements, delivery times may occasionally be affected by circumstances outside our direct control.

• Customers should allow up to 7 business days after the expected delivery period before requesting further investigation.
• Our team will assist with available delivery information and provide guidance where required.

6. Packaging Information

Each bracelet is prepared using suitable packaging designed to help protect the product during delivery.

Customers are encouraged to check their order upon arrival and contact us if assistance is required.

7. Incorrect or Missing Delivery Information

If incorrect delivery details are provided by the customer, additional arrangements may be required. Customers should contact our team as soon as possible after noticing any errors.

8. Contact Information

For questions about delivery, order preparation or shipping arrangements, please contact TEEFLYER LTD.