Protecting Your Information

1. Introduction

TEEFLYER LTD respects your privacy and is committed to handling personal information responsibly. This policy explains how information is collected, used and managed when you interact with our website.

This Privacy Policy is effective immediately and applies to all website visitors and customers using our services.

2. Information We Collect

We may collect information provided by you when using our website, including:

• Name and contact details provided during enquiries or order processes.
• Delivery information required to complete product fulfilment.
• Communication records when you contact our customer support team.
• Website usage information that helps improve website performance and user experience.

3. How We Use Information

Personal information may be used for the following purposes:

• Processing and managing customer orders.
• Providing product information and customer support.
• Sending relevant updates regarding enquiries or order progress.
• Improving website functionality and customer experience.

4. Information Storage Period

Personal information is retained only for as long as necessary to provide services, maintain business records and meet applicable requirements.

Customer-related records may be stored for up to 6 years where required for business administration purposes. Information that is no longer required will be securely removed.

5. Information Protection

We take reasonable steps to protect personal information from unauthorised access, loss or misuse through appropriate organisational and technical measures.

6. Sharing Information

We only share personal information where necessary to provide requested services, complete order fulfilment or support essential website operations.

Information is not used for unrelated purposes without appropriate consideration.

7. Your Rights

You may request information about personal data held by us, ask for corrections to inaccurate information or request further details about how your information is handled.

Requests can be submitted using the contact details provided below.

8. Cookies

Our website may use cookies to support website functionality, remember preferences and improve browsing experience. For more details, please review our Cookie Policy.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website operations or applicable requirements. Updates become effective immediately after being published on this page.

10. Contact Information

For questions regarding this Privacy Policy or requests relating to personal information, please contact TEEFLYER LTD.